Learn To Listen With Your Eyes Also
Listen…it brings solutions. Most often we simply do, “talk, talk and more talk.” Let there be a fair chance to the vocal chords of the other person before you give yours a chance. There is a golden saying, “Communicate long enough.” Let me add to that list, “Listen long enough too,”
Become A Good Listener.
Listening is the most important part of communication:
Reading & Writing-15%
Listen without interrupting – it‘s sometimes difficult, but always rewarding.
Listen with your eyes. Look straight into the eyes of the speaker, be it a customer, an employee, a co-worker or friend. It will give you more confidence and assure the speaker you care.
The words “Listen” and “Silent” are made of same alphabets. If only we listen silently before we speak, many of the misunderstandings and tough situations can be avoided.
About The Author
Promod Batra B.Com:- Shri Ram College Of Commerce, New Delhi (1957),MBA:- University Of Minnesota, USA (1960),D.Litt.:- From Rani Durgavati Vishwavidalaya, Jabalpur, MP (2007). Started his professional career in India in 1963 with Escorts and retired from Escorts in 1996 as the Chief General Manager and now is CEO of Think Inc.